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Contingent Worker Resources
Stay up to date regarding changes/news associated to the Agency Contractor and Outsource Services Programs through this supplier newsletter that is published monthly.
This overview of pertinent HP Global Trade policies and your responsibilities when representing HP that works as guideline for approved Staffing Suppliers that provides Agency Contractor staffing services to HP Inc.
HPs Core Principles of Privacy and Data Protection training provides the knowledge required to handle personal data and guides how the principles are applied in day-to-day responsibilities. Contingent Workers (CWs) with HP IT access are required to complete this training prior to commencing work with HP. HP requires that the supplier retain the proof of completion. Click here to access the training.
HP Contingent Workers (CWs) supporting HP's U.S. Public Sector business are required annually to complete training on how to conduct business with this customer segment.
Many complex laws and regulations govern HP business transactions whenever the end-user of HP products or services is a U.S. Public Sector entity (including U.S. territory government entities) or involve public funding. In every encounter with a U.S. Public Sector entity or worker, HP must consider special rules that may apply. The rules may vary widely from one transaction to the next, depending on the specific U.S. Public Sector customer and applicable laws and regulations.
CWs must be able to recognize situations in which specialized rules may apply and know how to seek expert help when necessary. This course is designed to help you do just that.
Every CW is personally accountable for complying with the standards and laws governing how HP does business. This means understanding and following the HP Supplier Codes of Conducts and seeking advice when confronted with ethical issues.
Agency Contractors working in certain job roles at HP must be familiar with HP-specific processes relating to the Health Insurance Portability and Accountability Act (HIPAA), a 1996 US federal law focused on information privacy/security and the handling of Protected Health Information (PHI). If you are in any of the following US-based job roles, this core training is required prior to commencing work with HP:
Customer Engineer/Field Technician; Contact Center Agent; Sales/Pursuit; System Architect; Account Management; Legal; Procurement; Vendor Management; Supply Chain; Hosted Application Management
Training Courses are available to suppliers on a variety of
different modules. Supplier users can take these courses at any
time by following the steps below:
1. Log into your Fieldglass account.
2. Click on the Help icon in the top right corner (?), and go to
Training Courses.
3. Click on one of the training courses, and a pop up window will
appear.
4. If the training course does not automatically begin, please
click on the shield icon on the top right of the pop up window,
and click "Load unsafe scripts".
5. Please be sure to grant Fieldglass the permission to run flash.
In addition, live training is available to educate supplier users
on how to navigate the system and properly address common issues
that may arise. These occur on a biweekly basis and all cover the
same subjects, so users can attend the session that is most
convenient for them. Suppliers can register
here
.
The following user guides are also available.
SAP Fieldglass Supplier Transactional Guide. SAP Fieldglass Supplier Administrator Reference Guide.
For any other query supplier may submit a case to
fieldglasshelp@sap.com
, and a support agent can assist further.
An orientation and training document that works as guideline for approved Staffing Suppliers that provides Agency Contractor staffing services to HP Inc.
Assignment Begin Checks (ABC)
Assignment Begin Checklists or ABC means a document provided
by Supplier to HP, which demonstrates all pre-assignment conditions
have been met prior to the first assignment date in HP, such as drug
screen, Physical Examination, background checks, Conduct
orientation, etc.
It is the supplier's responsibility to coordinate all of this before
the assignment begins.
